1. Introduction
Ask Legal Matters ("we," "us," or "our") operates asklegalmatters.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our Site or submit a request for a free injury compensation eligibility review.
We designed this policy to meet applicable U.S. privacy requirements, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), where applicable.
2. Information We Collect
We may collect the following categories of personal information:
- Identifiers: name, email address, phone number, city, state, and zip code
- Inquiry information: injury type, accident date, fault status, medical treatment details, and case description
- Internet/device data: IP address, browser type, device identifiers, pages viewed, and referring URLs
- Geolocation data: approximate location derived from your IP address (city/region)
- Communications: records of calls, texts, or emails if you contact us directly
We collect information directly from you when you complete our eligibility form, and automatically through cookies and similar technologies when you browse the Site.
3. How We Use Your Information
We use personal information to:
- Evaluate your eligibility for a free case review
- Match you with independent attorneys or law firms that may handle your type of claim
- Contact you by phone, text message, or email regarding your inquiry
- Improve our Site, services, and user experience
- Comply with legal obligations and enforce our Terms of Service
- Detect, prevent, and address fraud or security issues
4. Lead Generation & Sharing With Third Parties
Ask Legal Matters operates as a lead-generation platform. When you submit your information, we may share or transfer it to independent third-party attorneys, law firms, legal service providers, or marketing partners so they can contact you about your potential case.
Under California privacy law, this type of sharing, where personal information is disclosed to third parties in exchange for valuable consideration, may be considered a "sale" or "sharing" of personal information. We do not sell your data to data brokers for unrelated marketing purposes.
Third parties receiving your information are independent entities. Their use of your data is governed by their own privacy policies. We require partners to use information only for lawful purposes related to your inquiry.
5. Communications & TCPA Consent
By submitting your phone number through our form, you expressly consent to receive calls and text messages from Ask Legal Matters and from attorneys or partners we connect you with, including through automated dialing technology or prerecorded messages, regarding your inquiry.
Consent is not a condition of purchasing any goods or services. Message and data rates may apply. You may opt out of marketing texts by replying STOP to any text message.
7. Your Privacy Rights
Depending on your state of residence, you may have the following rights:
- Right to know what personal information we collect, use, and disclose
- Right to access and receive a copy of your personal information
- Right to correct inaccurate personal information
- Right to delete personal information, subject to legal exceptions
- Right to opt out of the sale or sharing of personal information
- Right to limit use of sensitive personal information (where applicable)
- Right to non-discrimination for exercising your privacy rights
California residents can submit opt-out requests via our Do Not Sell or Share My Personal Information page. We will honor verified requests within the timeframes required by applicable law (typically within 45 days).
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Opt-out requests are maintained for at least 12 months before we may ask you to reconfirm consent.
9. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page. Continued use of the Site after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Ask Legal Matters (Privacy)
Email: privacy@asklegalmatters.com
Website: asklegalmatters.com